CASE STUDY

Navigating costly Alzheimer’s care decisions

Facing her husband’s advancing Alzheimer’s and new financial responsibility, a woman in her 70s felt overwhelmed by care decisions. Clear analysis and coordinated guidance helped her move forward with confidence in her options. 

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Challenge

The client was navigating her husband’s cognitive decline while juggling medical decisions, long‑term care considerations, and their historically separate finances. As stress escalated, quick emotional reactions made it difficult for her to process information clearly. Her advisor noted that emotional responses activate much faster than rational processing, which can complicate already‑difficult decisions. Together, the client and advisor navigated this challenging dynamic with patience and attention to detail.

Approach

The Wealth Enhancement team offered coordinated support grounded in behavioral financial principles to help her make decisions during a deeply challenging time.

Behavioral financial guidance

Her advisor used training as a Behavioral Financial Advisor to support in thoughtful decision‑making and separating immediate emotional responses from the facts she needed to review. Her advisor explained how stress can impact health and framed the process around focusing on what she could directly control. Rather than trying to predict the future, he helped her concentrate on preparation and steady next steps. 

Cross‑team coordination  

The broader team worked with her husband’s advisor to align information and remove conflicting assumptions. This included gathering details about her husband’s assets, income sources, and care costs, so both advisors were working from the same complete picture. This coordination helped reduce confusion and made it easier for her to move forward with decisions that felt grounded and consistent.

Decision checklists and review

The team offered a clear set of questions to guide her review of annuities and fees, and encouraged her to bring forward any documents she came across so they could walk through them together. 

Feasibility analysis  

Her advisor conducted a feasibility analysis that compared several care and housing scenarios using both spouses’ information. Reviewing the numbers together helped her see what each path would mean financially. The most meaningful moment came when she realized that the financial side wasn’t what would hold her back. With clarity on the facts, she felt free to choose the care setting that best supported her husband’s needs.
 

Outcome

Through steady conversations, clear analysis, and ongoing coordination, the client appeared to gain a clearer understanding of her situation during a very difficult chapter. Instead of making decisions in the middle of heightened emotions, she had a partner helping her sort through options one step at a time. The relationship naturally expanded to include broader planning needs, always centered on empathy, thoughtful guidance, and long‑term support.

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