CASE STUDY

From 7 retirement contracts to 1 clear path forward

Seven retirement contracts created confusion around timing, rules, and paperwork. Thoughtful coordination helped bring clarity to a $3.6M retirement picture. 

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Challenge

A new client approached Wealth Enhancement with seven retirement contracts held at one provider, each governed by different rules, restrictions, and administrative requirements. Although all contracts were with the same institution, the client found it difficult to understand what could be moved immediately and what required waiting periods or additional steps.

Approach

Planning‑first guidance

The team began by helping the client understand the structure of each of their seven contracts. This clarified the rules that affected rollover eligibility, timing, and any administrative steps required.

Structured information gathering 

Instead of telling the client what they should do, the team participated in every step of the information-gathering process. This included joining calls with her previous firm, asking the necessary questions, and helping capture the details needed to move forward. The client remarked several times that they would not have been able to complete the process without the team’s involvement.

Collaborative review

The team reviewed each contract with the client, explaining the various rules, restrictions, fees, and timing considerations that shaped the consolidation plan.

Consolidation sequencing

Each contract operated under slightly different guidelines. Through several conversations with the provider, the team determined:

  • Which contracts could be moved immediately
  • Which required waiting periods or additional documentation
  • How the timing aligned with RMD requirements, where applicable

This created a clear, sequenced roadmap for completing the consolidation.

Outcome

The team provided the client with a clearer, more centralized view of her retirement assets, with the goal of enabling more effective planning and decision-making. We helped the client navigate a complex situation that went beyond traditional financial planning. As accounts were evaluated and consolidated where appropriate, the advisor worked to establish a more holistic and proactive planning approach. 

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Our advisory teams work best with households that have $500,000 or more in investable assets.

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